Wecheer - Privacy Policy

1. Introduction

Wecheer AG (referred to as "we", "our", or "Wecheer") is committed to protecting your privacy. We are a Swiss company headquartered in Lausanne and fully comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

We collect information from you when you participate in our promotional campaigns by scanning QR codes, submitting receipts, or engaging with our platform. This includes:

• Personal information (name, email address, phone number)
• Transaction data (purchases, reward scans, loyalty points earned)
• Device information (IP address, browser type, operating system)
• Location data (country and region inferred from IP address)

3. How We Use Your Information

We use the information collected to:

• Deliver promotional campaigns and personalized offers
• Process and validate your rewards
• Verify the authenticity of purchases
• Send you campaign communications and updates
• Improve our services and platform functionality
• Perform analytics to understand engagement patterns

4. Cookies & Tracking

Our website and platform use cookies and similar technologies to enhance your experience. Essential cookies are required for platform functionality. We also use analytics cookies (Google Analytics) to measure performance. We do not use third-party advertising cookies for behavioral targeting.

5. Data Sharing

Your data is shared only when necessary:

• Brand partners receive only anonymized or aggregated data about campaign participation
• Service providers (AWS, Segment) process data under strict data protection agreements
• We may disclose data when legally required by court orders or regulatory authorities

6. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Erase your data in certain circumstances
• Restrict processing
• Data portability
• Object to processing
• Withdraw your consent at any time

To exercise these rights, contact us at privacy@wecheer.io.

7. Data Security

We implement industry-standard security measures including encryption of data in transit and at rest, strict access controls, regular security audits, and incident response procedures. However, no system is completely secure, so we encourage you to use strong passwords and report any suspicious activity.

8. Data Retention

Active account data is retained while you participate in our campaigns. If your account becomes inactive, we retain your data for 24 months before purging. Transaction records are retained for 36 months to fulfill our legal and contractual obligations.

9. International Transfers

When we transfer data outside Switzerland or the European Economic Area, we use Standard Contractual Clauses to ensure adequate data protection. Your data is primarily stored in EU and Swiss infrastructure.

10. Children's Privacy

Our platform is intended for users aged 18 and older (or the legal age of majority in your jurisdiction). We do not knowingly collect data from minors. If we become aware that a child has provided data, we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. When we make material changes, we will notify you via the Wecheer app or email. Your continued use of our platform constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy or wish to exercise your rights:

• Email: privacy@wecheer.io
• Wecheer AG
• Lausanne, Switzerland